Contact Us
Before contacting us, please check FAQs below where you will likely find your answer.
For an immediate response, please email us on bookings@theterraceventnor.co.uk
FAQ’s
Do you have a restaurant?
Not on site, however we partner with Smoking Lobster, True Food Kitchen, Basque Kitchen, Stripped Brasserie & Cantina, lovely restaurants within a two minute walk of the hotel. We have a restaurant for everyday of the week & will make all the arrangements for you.
Cheese, toasties & charcuterie are always available for our residents from 12-7pm.
Do you serve wine & snacks for non-residents?
Yes, we are a wine bar from 12-5pm Friday, Saturday & Sundays, just please let us know you’re coming in case we are booked out for a private event. If you love wine we would love to welcome you for drinks, cheese & charcuterie.
Do you allow dogs?
Yes. Dogs can stay in our annex bedroom & spend time in our glass pergola. Please enter through the pergola with your four-legged friends rather than through the main house.
Do you allow children?
We welcome well-behaved over-12s to our annex bedroom which has an extra futon bed that can be made up just for them at a cost of £50 per-night. Supervised teens are welcome in the main house but cannot share rooms with parents as we have no facility for extra beds. Well-behaved over-12s are welcome in our glass pergola but, sadly, due to repeated negative experiences, we cannot accommodate under 12s for either stays or drinks.
Do you sell wine to non-residents?
Yes, we are very much a shop! You can pop in any time from 10-7pm to buy wine or you can browse our wine list and order via bookings@theterraceventnor.co.uk for free Island-wide delivery of six bottles or more.
Do you have any twin rooms?
All our bedrooms have super-king beds that cannot be split, however, our annex room does have a single futon bed which can be made up for a child over 12.
Do you have parking?
We have a parking space for every room. On the day of check in we will place a sign in one of our spaces showing the name of your booking. If you are not staying with us please do not use our car park without letting us know.
Do you offer wine tastings?
Yes, details can be found here. We no longer offer our daily residents’ tasting to non-residents but if you are a friend of the property, work in Isle of Wight Hospitality or want to become a regular wine customer, we’d love to welcome you.
Do you offer ferry travel?
We can provide access to discounted ferry rates. Details of our booking agent will be sent in a confirmation email upon booking.
Do you allow non-residents?
Absolutely - we are a shop open daily 10-7pm and wine bar open 12-5pm Friday, Saturday & Sundays, just let us know you’re coming by emailing in case we have a private group bookings@theterraceventnor.co.uk
Do you have a phone number?
We do but when we put it on this website we are inundated with calls we cannot realistically field. You’ll get an instant reply by email! bookings@theterraceventnor.co.uk
Do you serve any food?
We serve toasties, cheeses, charcuterie, olives & nuts for residents and to accompany wine in our bar and pergola.
Can you cater for private groups and events?
We are very happy to discuss any events for up to 20 guests taking all 6 rooms. We have a great relationship with The Royal Hotel so can organise extra bedrooms as required.
Not found the answer?
For any enquiries please email bookings@theterraceventnor.co.uk